If you are using macOS Monterey or Big Sur, and have both Sophos and the Cisco AnyConnect VPN client installed on your computer, you may experience network-connection drops. Help with this issue is below.
Connecting to Campus WiFi Networks
SCU offers wireless network service throughout the campus.
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SCU‑Guest provides a secure way for campus visitors to access the internet.
SCU-Guest is for parents, alumni, conference attendees, and other campus visitors. Connection time is limited to 8 hours. Some SCU services are not available through SCU-Guest.
For these reasons, members of the SCU community should use SCU-Student or SCU-Employee.
Connect to SCU‑Guest
- Choose SCU‑Guest from the list of available networks.
- Use a browser to navigate to any web page to load the login page. Click on the "terms and conditions" link to review SCU's policy to use this network.
- Close the policy, and check the box to accept the terms and conditions.
- Browse the internet!
eduroam is the primary campus wireless network serving our students, faculty and staff.
eduroam is a secure wireless network, available at educational and research institutions worldwide.
General connection instructions:
- Select the eduroam Wi-Fi network.
- When prompted, enter your SCU Username followed by @scu.edu (as in firstname.lastname@example.org) and password.
- If prompted, accept or trust the certificate for clearpass.scu.edu.
BroncoFi is SCU's wireless network for "Internet of Things" (IoT) devices. IoT devices include AppleTV, Chromecast, PlayStation, Roku, Navori Digitial Media Players, or Xbox.
Why do we need a separate IoT network? Some devices need to be connected to the network -- for example, gaming consoles and streaming devices -- but because they don’t have a browser, they can’t be on-boarded through the standard process. Device registration provides a way to enroll devices for wireless network access using the BroncoFi Wi-Fi network.
Students, faculty, and staff can register personal IoT devices for access to BroncoFi. Registration is limited to ten devices, and needs to be renewed after one year.
Quick Guide: Device Enrollment for Personal IoT Devices
Technical staff across SCU can register departmental IoT devices for access to BroncoFi. Registration is unlimited, and does not need to be renewed. To request this type of access to BroncoFi, or for assistance with bulk registration, contact the Technology Help Desk. (Note, student workers cannot be set up for this role.)
Quick Guide: Device Enrollment for Departmental IoT Devices
- Do not use BroncoFi for computers, smartphones, or tablets. Use eduroam for these devices.
- Do not use BroncoFi to connect a hub or other network device.
- You need to know the MAC address for each device you will register.
- You must be on campus to register your devices.
For help connecting to the wireless networks, please contact the Technology Help Desk.
Alert for macOS users
If you are using macOS Monterey or Big Sur, and have both Sophos (version 10.2.2 or earlier) and the Cisco AnyConnect VPN client installed on your computer, you may experience network-connection drops, even when the Cisco AnyConnect VPN client is not running.
The Cisco socket filter, a component of the AnyConnect VPN software, may be incompatible with Sophos (version 10.2.2 or earlier) and can interfere with wired and wireless network communications.
You can remove the Cisco socket filter, to see if it will resolve the issue of network drops. There are two ways to do this, through the Application Menu, or through Network Settings.
Through the "Application" Menu:
- Open the "Applications" folder in Finder.
- Find the "Cisco" folder.
- Within the "Cisco" folder, select the Cisco Any Connect Socket Filter application, then delete it or move it to trash.
- Click through any warning messages you might see about removing these extensions.
Through Network Settings:
- Navigate to the Network Settings.
- Highlight each of the entries for "Cisco AnyConnect Socket Filter."
- Click the '-' sign at the bottom of the window to remove the socket filter.
Note: If you re-install or upgrade the Cisco AnyConnect client software, you will need to repeat these steps.